No matter when you purchased your Cookware or when you will in the future, Health Craft extends a LIEFTIME GUARANTEE. Not many companies use the term LIFETIME GUARANTEE these days — and mean it. Health Craft is certainly an exception to the rule.

Health Craft Multi-Ply Magnetic Surgical Stainless Steel Induction Cookware represents more than seventy (70) years of research and development in metallurgical and manufacturing technology. This certifies that your Health Craft Cookware is warranted by the manufacturer to be free from defects in material, construction, and craftsmanship for the life of the original purchaser. The Kitchen Machine food cutter is warranted for ten (10) years against defects in materials and workmanship. If your product has a heat control cord, electrical components are warranted for one (1) year from the date of purchase.

BUYERS BEWARE: Only the Health Craft Cookware Company can ensure original products, service and warranty. Unauthorized advertisements and offers of Health Craft products found on internet websites and in Thrift Stores may NOT be genuine Health Craft Products and may actually be damaged, misrepresented, used or stolen items. Health Craft offers a comprehensive lifetime warranty on all our Cookware ONLY when purchased from an authorized Health Craft Distributor.

Replacement Parts:

Should a handle or knob become broken accidentally, it can be replaced for the cost of the part plus shipping, handling and applicable tax. Call or email Health Craft Customer Service. Please identify the type of replacement (long handle, short handle or cover knob). For prompt service, visit www.healthcraft.com and/or click on Replacement Parts.

Health Craft Customer Service

1-800-443-8079 (North America)

011-813-882-0537 (International)

Email 24/7CustomerService@HealthCraft.com

Where do I send my cookware for repair?

If service should become necessary, please call or email customer service for a Return Authorization Number:

Send the product and Return Authorization Form with a brief description of the claimed defect to the address provided. Any cookware, upon examination by the manufacturer, found to be defective will be repaired or replaced without charge, except for shipping to the factory, during the warranty period. This warranty does not apply to damage caused by accidents, misuse, abuse, or alterations. Burned, warped or pitted cookware can be a result of improper use and may not be covered by our Lifetime Warranty.

Hazard Warranty:

Health Craft agrees to repair or replace your entire set of Health Craft Cookware, or any part thereof, at one-half the then current retail price at such time it is accidentally lost, stolen, destroyed, or damaged by fire, storm or earthquake, or improper use. Contact Health Craft Customer Service to file a claim.

Trade-In Warranty:

Health Craft agrees to replace your entire set of cookware, or any part thereof, at one-half the then current sale price when you decide to Trade-In your older brand waterless cookware for our NEW Magnetic Surgical Stainless Steel Induction Cookware. Contact your Distributor or Health Craft Customer Service for details and pricing.

THE MANUFACTURER’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT AT THE MANUFACTURER’S SOLE OPTION. THE MANUFACTURER SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT.

THIS WARRANTY IS EXPRESSLY GRANTED IN LIEU OF ALL OTHER WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.